A North Carolina woman accused a Chick-Fil-A employee of writing a racial slur on her receipt after her recent purchase at the restaurant.
Nyiashia Jackson, 19, checked out of a Charlotte mall last week where she was shocked to learn what her receipt said.
WCCB Charlotte reported that, to her dismay, her name had become a racial slur from a simple typo – the N-word was spelled with a single G.
“I was just in shock. I literally parked right there, I couldn’t eat the food,” Jackson told the news outlet.
She told the WSOC that after she gave the clerk her name, shepulled up to the window, where another clerk who had delivered the order pointed it out to her.
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“He was like, ‘You might want to look what they put your name as,’” Jackson told the station. “I was just in shock. I literally parked right there. I couldn’t eat the food, I was just in shock.”
In a statement, Chick-fil-A said, “The Company expects that diners will be treated with honor, dignity and respect at all Chick-fil-A restaurants.”
It further explained that the “operator/owner of Chick-fil-A Mountain Island has thoroughly investigated and attempted to reach out to the customer to better understand their experience and apologize for the situation”
“While we understand the customer’s name was misspelled, this does not negate the impact or experience for our guests. The client has initiated additional training at their restaurant to ensure this does not happen again. We sincerely apologize for the damage caused by this incident,” the company said.
